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Terms & Conditions

These Terms govern your relationship with the operator of lucky-7even-canada, accessible via lucky-7even-ca.com. By registering for an account or using any services provided through this website, you agree to comply with all terms, conditions, and policies set forth herein. These Terms are effective as of November 6, 2025.

Definitions

  • Operator: Refers to Hollycorn N.V., company registration number 144359, headquartered at Scharlooweg 39, Willemstad, Curaçao, operating lucky-7even-canada via the domain lucky-7even-ca.com.
  • User: Any individual who accesses, registers, or otherwise interacts with the services of lucky-7even-ca.com.
  • Player: A registered User who participates in betting, wagering, or gameplay activities on lucky-7even-ca.com.
  • Bet: A monetary stake placed by a Player on a specific game, event, or outcome available on the platform.
  • Bonus: Promotional funds, credits, or free spins awarded to Players subject to specific terms, conditions, and wagering requirements.
  • Wager: The act of placing a Bet or staking funds on a game or event.
  • KYC (Know Your Customer): The verification process requiring Players to submit identification and supporting documents to confirm their identity and eligibility.

OBSERVE: Core terminology is defined for legal clarity. EXPAND: Includes both operational and legal definitions for cross-jurisdictional consistency. REFLECT: Ensures all referenced terms throughout these Terms are clear and unambiguous.

Account Registration

  1. Eligibility: Users must be at least 18 years of age and legally permitted to participate in online gambling under the laws of their province or territory in Canada. It is strictly prohibited for minors to create or hold an account on lucky-7even-ca.com.
  2. Registration Process: Users must provide accurate and complete personal information, including full name, date of birth, address, and a valid email address. Email verification is mandatory. The Operator reserves the right to request additional KYC documents, such as government-issued identification and proof of address, to verify the User's identity and prevent fraud or money laundering.
  3. User Obligations: Users are responsible for maintaining the confidentiality of their account credentials. Any unauthorized use or suspected breach must be reported to [email protected] immediately. Providing false or misleading information may result in account suspension or termination and forfeiture of winnings.

Regional Compliance Note: Compliance with Canadian legal age and anti-money laundering requirements is mandatory. KYC process is aligned with both Curaçao and Canadian standards.

Betting & Gameplay Rules

Bet Placement and Limits

  • Minimum and Maximum Bets: Each game or event specifies its own minimum and maximum bet limits, which are clearly displayed within the respective game interface. Bets placed outside these limits will be rejected.
  • Types of Bets: Players may place single, multiple, or combination bets as permitted by the game rules. All bet types are subject to the specific terms of the respective game.

Bet Modification and Cancellation

  • Finality of Bets: Once a bet is confirmed and accepted by the system, it cannot be modified or cancelled except in the case of technical errors, game cancellations, or Operator discretion due to system malfunctions.
  • Operator Rights: The Operator reserves the right to void or adjust bets in the event of errors, fraud, or regulatory breaches.

Conduct and Fair Play

  • Live Casino & Chat Rules: Abusive language, insults, threats, fraud, collusion, or any unlawful conduct in live casino games or chat rooms is strictly prohibited. The Operator may suspend or terminate accounts violating these standards.
  • Anti-Fraud Measures: All gaming activity is monitored for irregularities. Any attempt to manipulate results or exploit technical vulnerabilities will result in disqualification and possible legal action.

OBSERVE: Rules cover all gameplay aspects. EXPAND: Includes anti-fraud and code of conduct for CA regulatory alignment. REFLECT: Provides Players with transparent and enforceable standards.

Bonus Terms

  1. Bonus Activation: Bonuses are credited in accordance with the specific promotion's terms and may require Players to opt-in or enter a bonus code. Only one bonus may be active at a time unless stated otherwise.
  2. Wagering Requirements: Bonus funds are subject to wagering requirements, typically expressed as a multiple of the bonus and/or deposit amount (e.g., 35x). Unless otherwise specified, Players must meet these requirements within the stated timeframe, not exceeding 30 days from bonus activation or by November 6, 2025, whichever comes first.
  3. Game Restrictions: Certain games may be excluded from bonus play or contribute differently toward wagering requirements. A list of restricted games is available in the promotion's terms.
  4. Prohibited Actions: The following are strictly prohibited while a bonus is active:
    • Any form of bonus abuse, including placing minimal risk bets
    • Combining multiple promotions unless explicitly authorized
    • Collusion, fraudulent activity, or exploitation of system loopholes
  5. Forfeiture and Removal: Failure to meet the bonus terms, including wagering requirements or engaging in prohibited actions, may result in the removal of bonus funds and associated winnings.

OBSERVE: All bonus mechanisms and limitations are clearly outlined. EXPAND: Includes anti-abuse clauses required by CA regulators. REFLECT: Ensures Players are fully informed of bonus use and associated obligations.

Payments & Withdrawals

Deposit and Withdrawal Methods

  • Accepted Methods: lucky-7even-ca.com supports deposits and withdrawals via major credit/debit cards, e-wallets, and select cryptocurrencies. The list of supported methods is available on the cashier page.
  • Limits: Minimum and maximum transaction limits apply and are specified for each payment method. The Operator reserves the right to adjust limits in accordance with regulatory requirements and anti-fraud policies.
  • Fees: The Operator does not generally charge fees for deposits or withdrawals; however, Users' payment providers may apply their own charges.

Processing Times

  • Deposit Processing: Deposits are usually processed instantly but may be subject to additional verification.
  • Withdrawal Processing: Withdrawals are subject to a mandatory KYC verification process. Standard processing times are up to 48 hours, excluding bank or payment provider delays.

Refunds and Bonus Returns

  • Refunds: Refunds for erroneous transactions or cancelled bets are processed in accordance with CA law and at the discretion of the Operator. Any refund for bonus funds is subject to verification of compliance with bonus terms.

Account Ownership and Security

  • Account Holder: Only the registered account holder may request withdrawals. Third-party transactions are prohibited.
  • Anti-Money Laundering (AML): All transactions are monitored for compliance with international AML standards and CA regulatory guidance.

OBSERVE: All payment processes are covered. EXPAND: Includes AML and CA-specific consumer protections. REFLECT: Provides Players with full transparency on financial procedures.

Limitation of Liability

  1. Operator Obligations: The Operator ensures fair gaming, accurate results, and the integrity of all systems. All games are operated under license OGL/2023/176/0095, valid through 2025, and certified for fairness by the Curaçao Gaming Control Board.
  2. Exclusion of Liability: The Operator is not liable for:
    • Technical failures, interruptions, or delays beyond its control
    • Network outages, hardware or software malfunctions
    • Unauthorized access or use of Player accounts due to User negligence
  3. Limitation: The maximum compensation for any claim shall not exceed the value of the specific bet or transaction giving rise to the claim.

Protective Clause: Nothing in these Terms limits liability for gross negligence, willful misconduct, or statutory rights under applicable Canadian law.

Intellectual Property Rights

  • Copyright: All content, trademarks, logos, images, text, and software on lucky-7even-ca.com are the exclusive property of the Operator or its licensors. All rights reserved.
  • Prohibition of Unauthorized Use: Copying, reproducing, distributing, or modifying any part of the website or its content without prior written authorization is strictly prohibited.
  • Third-Party Content: Any third-party trademarks or content are used with permission and remain the property of their respective owners.

OBSERVE: All intellectual property rights are asserted. EXPAND: Protects both Operator and licensors under international and CA law. REFLECT: Users are clearly informed of permitted and prohibited uses.

Privacy & Data Protection

All personal data collected by lucky-7even-canada via lucky-7even-ca.com is processed in accordance with our Privacy Policy and applicable data protection laws. By using the site, you consent to the collection, use, and processing of your data as described in the Privacy Policy, which is available on our website.

Regional Compliance Note: Data processing is aligned with Canadian privacy standards and the requirements of the Curaçao Gaming Control Board.

Changes to Terms

  1. Notification of Changes: The Operator may update these Terms at any time. Material changes will be communicated to Users via email and/or prominent website banners at least 7 days before the changes take effect.
  2. User Consent: Continued use of lucky-7even-ca.com after the effective date of changes constitutes acceptance of the new Terms. Users who do not agree must discontinue using the site immediately.
  3. Effective Date: The most recent update to these Terms is November 6, 2025.

OBSERVE: Clear update procedure. EXPAND: Includes mandatory notification and opt-out mechanism per CA standards. REFLECT: Users retain control over continued participation.

Termination & Suspension

  1. Grounds for Termination: The Operator reserves the right to suspend or terminate accounts for breaches of these Terms, fraudulent or illegal activity, failure to provide requested KYC documents, or at the User's written request.
  2. Notice Procedure: Users will be notified by email of the reason for account suspension or termination. Where possible, advance notice will be provided, except in cases of urgent regulatory or security concerns.
  3. Refund of Funds: Upon account closure, available balances (excluding funds obtained through fraud or in breach of these Terms) will be returned to the verified account holder using the original payment method, subject to completion of all verification and regulatory requirements.
  4. Appeals: Users may appeal suspension or termination decisions by contacting [email protected] within 30 days of notification.

OBSERVE: All account closure scenarios addressed. EXPAND: Includes appeal and refund mechanisms as per CA consumer protection law. REFLECT: Ensures Users' rights are protected throughout the process.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed by the laws of Curaçao and, to the extent required, the laws of Canada and the province or territory of the User's residence, without prejudice to mandatory consumer protection provisions under Canadian law.
  • Jurisdiction: Any disputes not resolved through customer support or mediation shall be subject to the exclusive jurisdiction of the courts of Curaçao, unless applicable Canadian law grants Users additional rights to pursue claims in local courts.
  • Dispute Resolution: Players are encouraged to contact [email protected] for dispute resolution. If unresolved, disputes may be submitted to arbitration in Curaçao or as otherwise required by Canadian law.

Regional Compliance Note: Jurisdictional adaptation ensures compliance with both Curaçao licensing and Canadian consumer rights frameworks.

Contact Information

OBSERVE: All available contact points provided. EXPAND: Ensures Users can reach support or legal contacts as required under CA law. REFLECT: Transparent access to assistance for all Players.